Privacy Policy
Buffalo Quality and Care Woodworking LLC (“BQC Woodworking,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information may be collected through our website, how we use that information, and the services we use to operate our website and communicate with visitors.
Information We Collect
When you contact BQC Woodworking through our website, you may provide information such as:
- Your name
- Email address
- Phone number
- Project type
- Project details
- Photos or other files you choose to upload
We collect this information when you voluntarily submit it through our website’s contact form.
Our website and the services used to operate it may also process certain technical information automatically when you visit, such as your IP address, browser type, device information, and information about requests made to the website. This information may be processed for website security, performance, reliability, and troubleshooting.
How We Use Your Information
We may use information you provide to:
- Respond to inquiries and requests for quotes
- Communicate with you about a potential or existing project
- Understand your project requirements
- Review photos or other information you submit about a project
- Provide requested services
- Maintain and improve our website and services
- Protect the website against abuse, security threats, and unauthorized activity
We do not sell or rent your personal information.
Contact Forms
Our website uses Forminator to provide and process contact forms.
When you submit a contact form, the information you provide may be stored on our website and used by BQC Woodworking to respond to your inquiry. This may include your name, email address, phone number, project information, and any files or photos you choose to submit.
Please do not submit sensitive personal information through the contact form unless it is necessary for your inquiry.
Our website uses WP Mail SMTP to deliver emails generated by the website, including messages submitted through our contact forms.
Information contained in a contact form submission may be transmitted through our email service so that BQC Woodworking can receive and respond to your inquiry.
Cloudflare
Our website uses Cloudflare for website infrastructure, security, and performance.
Cloudflare may process technical information associated with requests made to our website, which may include IP addresses, browser and device information, and information about website requests. This information may be processed to provide website delivery, security, abuse prevention, and performance-related services.
Google Services
We use certain Google services in connection with our website and its operation.
Google Search Console
We use Google Search Console to monitor and understand how our website appears in Google Search. Search Console provides website owners with information about search queries, impressions, clicks, and other search performance information.
We use this information to understand and improve the visibility and performance of our website.
Google Search Console is not used by BQC Woodworking to identify individual website visitors.
Gmail
BQC Woodworking uses Gmail for business email communication. Website contact form messages may be delivered to our Gmail account so that we can receive and respond to inquiries.
Cookies
Our website may use cookies or similar technologies that are necessary for the website to function properly, maintain security, or provide certain services.
Third-party services used by our website may also use cookies or similar technologies as necessary to provide their services.
You can configure your web browser to refuse or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
Third-Party Services
We use third-party services to help operate and maintain our website, including:
- Cloudflare, for website infrastructure, security, and performance
- Forminator, for website contact forms
- WP Mail SMTP, for website email delivery
- Google Gmail, for receiving and responding to business communications
- Google Search Console, for monitoring website search performance
These services may process information as necessary to provide their respective services. Their handling of information may also be subject to their own privacy policies and terms.
How We Protect Your Information
We take reasonable measures to protect information submitted through our website. However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
How Long We Keep Information
We retain information submitted through our website for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, or fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Your Choices
You may choose not to provide personal information through our website. However, certain information may be necessary for us to respond to an inquiry or provide a requested service.
If you have previously contacted us and would like to request information about personal information we may have retained about you, or request that it be deleted where applicable, you may contact us using the information below.
Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
Buffalo Quality and Care Woodworking LLC
Email: [email protected]